“The following feedback provides an excellent summary of the response to this training – ‘I thoroughly enjoyed the session, both tutors knew their topic very well and it was interactive, lively and engaging. It was good to finally have a course which was designed for underwriters and therefore used relevant examples’. The way Alan and Peter have truly partnered with me and the team has been fantastic and resulted in an extremely well received solution for our people. Their flexibility, responsiveness to feedback and knowledge they share in the sessions is a credit to them and MAP Training. Thank you both for helping me operationalise this so quickly and seamlessly.”

Katrina O’Malley, Senior Manager, Global Sales Enablement
QBE Insurance

“The reaction from our team to the training provided by MAP confirms we selected the right partner for our Commercial Awareness programme – this highlights how MAP use their experience of the insurance market to deliver training solutions with credibility. As we launched our programme in 2020 they also adapted well to the need for virtual training and engaged fully with the delegates. They have built a strong rapport with the programme leaders by providing and seeking feedback throughout to ensure the training they deliver fits with our strategy and aligns to our values.”

Adrian Saunders, Commercial Director
Ecclesiastical Insurance

“We have been absolutely delighted with our experiences with MAP Training since we chose them to help us build our Trading Skills Programme. Their response to our proposals was by far the most comprehensive and innovative of the proposals we saw. Since engaging with MAP we have been impressed both by their robust & detailed approach to integrating their activity with ours to ensure effective management of the programme overall, as well as their understanding and ability to respond to our brief and changing requirements & expectations. We are in no doubt we selected the right partner.”

David Brown ACII
Regional Manager North

Covéa Insurance

“We engaged MAP Training to support the training for a key underwriting project which was rolled out across the business. Their team worked closely with NFU Mutual SMEs throughout the project in order to meet tight deadlines, and this was supported by the provision by MAP Training, of a clearly documented timeline of design and signoff activities. Peter’s Turrell’s technical expertise was evident during both the design and delivery of the face-to-face learning solution and this was backed up by positive delegate feedback. Overall, MAP Training worked in partnership with NFUM Mutual and were fundamental to the successful upskilling of underwriters.”

Clair Atkinson,
L&D Manager, Learning & Organisational Development,

NFU Mutual

“Alan worked with me at RSA and I had no hesitation in engaging him again through MAP Training to support me at QBE in leading the design of a global underwriting programme for over 400 underwriters worldwide. In both cases he was a key member of the team, providing leadership support and focus to the team, along with a fine ability to manage change. He is excellent in enabling technical experts to deliver training at the highest level.”

Judith Pritchard
Global Head of Underwriting Academy

QBE Insurance

“Finding the right vendor that truly gets the needs of the business is unique. We speak the same language, which goes a long way when you are building a global, cross product training programme. Their insight and ability to partner and collaborate across the organisation at all levels has been impressive. MAP Training’s engagement, expertise and organisation skills make them a great choice to work with.”

Lara Dakwar,
Global Learning & Development Manager,

XL Catlin

“In FBD, we wanted to find a training partner who would understand our business and our training needs. We chose MAP Training to devise and deliver intensive Portfolio Management training to our underwriting team.
The content of the training was excellent and was perfectly pitched to various levels across the Underwriting team.

Alan and Helen had a brilliant way of interacting with our Underwriters and made the training really engaging and very informative. The training itself involved a lot of practical exercises which made the content more valuable to the team.
I would highly recommend MAP Training and I look forward to working with them in the future.”

Emer O’Byrne, Head of Personal Lines,
FBD Insurance

“We have identified Portfolio Management as one of the key competencies for our technical teams, and accordingly we searched the market for training partner with technical expertise in the subject matter and also effective design and delivery skills. Accordingly, we engaged MAP Training to design and deliver an inhouse training program. Peter Turrell, Gus Robertson and Alan Thompson were very practical and result focused in their approach. The program was delivered successfully and was very well perceived by the audience.”

Mona Al-Jahani, Manager, HR & Administration,
Saudi Re

“Throughout the whole process of workshop design, the MAP Training team led by Gus Robertson, liaised with ourselves to make sure that the training met our exact requirements and Gus himself on the day was engaging and very knowledgeable – the delegates thoroughly enjoyed this training workshop.”

Owen Morse, Team Leader, SME e-Trade Service Team,
Covéa Insurance

“Peter (Turrell) was a fantastic guide and put together a comprehensive course on the ins and outs of underwriting and portfolio management. He brought it to life with lots of real life examples and left me with the one or two killer things I need to excel at the job”

A senior executive of a leading UK personal lines MGA