“We had an excellent underwriter development programme ready to go with budget provisionally agreed and then the Board asked how would we measure the return on investment.”
At MAP Training we offer a range of training and development consultancy services to support a client’s goal to improve technical capability and the development of their staff.
These services include:
Case Study – Assessment of a global training programme
The client had designed a development programme for their new and inexperienced underwriters across the globe, with the aim of providing a consistency of underwriting competence at foundation level. As they moved to delivery, involving 20+ workshops and 200 delegates in their major territories of UK, Europe, North America and Australia/Far East, they required a mechanism for measuring the success of the programme, for which they engaged MAP Training on a consultancy basis.
A four-fold assessment process:
The case study based assessment designed by MAP Training formed the central core of the assessment and involved all delegates completing purpose built underwriting case studies with multiple choice testing from a panel of questions.
The assessment process:
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