A good year draws to a close

What a great way to finish 2023. A very enjoyable afternoon with Alice Harvey at Ecclesiastical Insurance reviewing 2023 deliveries and looking ahead to 2024 – including as ever, a very nice lunch at Benefact House in Gloucester! It is always good to celebrate success and thank those key people at our clients who work […]

A successful Strategic Account Management programme draws to a close

Over the past several months, the joint team of from MAP Training and Customer Attuned have enjoyed working on the design and delivery of a development programme with the strategic account management team at Ecclesiastical Insurance UK. Combining our industry expertise at MAP Training with Dr Mark Hollyoake’s ground breaking doctoral research into how you can accelerate the development of trust as the […]

How can we differentiate ourselves in a crowded insurance market?

MAP Training Director, Alan Thompson, was recently invited to take part in a podcast with Chris Withers, Broker Distribution Director at Ecclesiastical Insurance to discuss how brokers and insurers can differentiate themselves in a crowded and competitive insurance market. This is the latest in a series of podcasts, ‘Covered in 15’ that Ecclesiastical provide on […]

The Perfect Storm on Policy Wordings – 6 Difficult Questions for Underwriters

Developing policy wordings are a critical and yet often overlooked core capability of any insurer. Are we doing enough to develop this capability?

What impact has the Covid19 pandemic had on the technical and trading capability of the insurance industry?

What impact has the Covid 19 pandemic had on your company’s ability to grow technical and trading skills over the past 12 months? We would love to get your views by taking part in our short research project.

Working with our clients to respond to their changing requirements

As the sun sets on 2020, we look back on how we have responded to clients’ changing needs to deliver flexible training solutions.

Supporting our clients in a virtual world

The Covid19 pandemic has led to many staff at our clients having to adapt their way of working. We have worked in partnership with QBE to design and deliver a virtual training solution to support their underwriters globally.

A Changing Market?

After a long period of soft and competitive conditions the UK insurance market – or perhaps more accurately sections of it – is hardening. How well insurers are positioned for this change can be assessed by some specific questions aimed at Underwriting Directors and/or Portfolio Managers.

Welcome to FBD Insurance – our latest new client

We were delighted to spend some time in Dublin recently to work with a new client – FBD Insurance. We were asked to tailor and deliver our two day Portfolio Management training workshop – one of our core product offerings.

MAP Training bolsters its Reinsurance expertise

MAP Training are delighted to welcome Matthew Petzold as a new Senior Associate to enhance their Reinsurance expertise..