What attributes would you expect to see in an insurance company committed to technical excellence? In this article, our two Directors, Peter Turrell and Alan Thompson explore this based on research carried out earlier this year.
“The great aim of education is not knowledge but action” – this is a quote from Herbert Spencer, a Nobel Prize Winner back in 1902. This may have been said over 100 years ago but bears as much relevance today as always. In order to maximise any investment in training it is crucial that the trainees get the opportunity to make use of their newly acquired skills and knowledge and take action to do things differently. How well do you think the insurance industry ensures learning is utilised to obtain maximum value? This article looks at the findings from our recent research study and highlights some key points that should be borne in mind when any company invests in training and development programmes for their staff.
If you saw someone working up a tree using a powerful chainsaw, would you expect that they have been given the appropriate training and had the relevant skills and experience necessary to do the job? In today’s insurance world with a focus on compliance, regulation and control, would you expect to see employees’ authority to make underwriting and claims decisions clearly linked to their skill, competence and experience? This is what we explore in this latest article following industry research we have recently conducted.
As an industry, do companies operating in insurance maximise their return on training investment? In this article, our views are combined with other leading industry experts, to explore where we see the value of training investment being destroyed and what you can do to maximise your return.
What does an organisation in the insurance sector need to have in place to drive the development of technical excellence across their business? We would love to hear your views so please share a few minutes of your time to take part in our research. All participants will receive a complimentary copy of the final report.
The insurance industry continues to undergo consolidation and this seems unlikely to cease in the near future. Following a merger or acquisition, the new organisation faces a number of integration challenges – this article looks at some of the key technical challenges they need to consider.
Managing a portfolio of business is a challenging affair with many dimensions to consider and many different teams to deal with. This article explores the scope of the role, the skills required to be a good Portfolio Manager and the challenge businesses face in recruiting and developing the right people to lead their portfolios.
At MAP Training, we work with clients who want to develop advanced technical skills in their people to support filling of existing capability gaps and succession gaps. MAPability is our own unique diagnostic tool that allows us to assess and benchmark an organisation’s capability against eight dimensions that are critical to success in building these advanced skills. Open this page to find out more.
We work with clients to design and deliver bespoke training. At the heart of any training programme design is the firm belief that delegates will learn far more effectively through doing; so our programmes are always highly interactive and focussed around practical case studies, exercises and projects supported by expert led delivery and support. Take a look at this example to learn about how we can work with a client to design a bespoke programme.
In a market where there is enormous complexity and increased regulation, the insurance industry faces many challenges maintaining, and ideally increasing, the technical capability of its people to improve business performance and provide competitive advantage. Read more to see how many are familiar to you.
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