A passing of a great colleague and friend, Ian Bostock

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It was with real shock that we heard the news of the sudden passing of Ian Bostock on Tuesday 25th June. Ian was a colleague and friend to many of the team here at MAP Training from our times at RSA and many of us have stayed in touch with him on a regular basis […]

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A successful Strategic Account Management programme draws to a close

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Over the past several months, the joint team of from MAP Training and Customer Attuned have enjoyed working on the design and delivery of a development programme with the strategic account management team at Ecclesiastical Insurance UK. Combining our industry expertise at MAP Training with Dr Mark Hollyoake’s ground breaking doctoral research into how you can accelerate the development of trust as the […]