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The Benefact Group class of 2023/24 completes their programme

We had a great day in London yesterday with the latest cohort from the Benefact Group (delegates from Ecclesiastical UK & Ireland and Ansvar UK) as they successfully completed the final session of the highly successful Commercial Awareness programme that has been running for a number of years. Delivered over several months, the programme consists […]

A good year draws to a close

What a great way to finish 2023. A very enjoyable afternoon with Alice Harvey at Ecclesiastical Insurance reviewing 2023 deliveries and looking ahead to 2024 – including as ever, a very nice lunch at Benefact House in Gloucester! It is always good to celebrate success and thank those key people at our clients who work […]

A successful Strategic Account Management programme draws to a close

Over the past several months, the joint team of from MAP Training and Customer Attuned have enjoyed working on the design and delivery of a development programme with the strategic account management team at Ecclesiastical Insurance UK. Combining our industry expertise at MAP Training with Dr Mark Hollyoake’s ground breaking doctoral research into how you can accelerate the development of trust as the […]

How can we differentiate ourselves in a crowded insurance market?

MAP Training Director, Alan Thompson, was recently invited to take part in a podcast with Chris Withers, Broker Distribution Director at Ecclesiastical Insurance to discuss how brokers and insurers can differentiate themselves in a crowded and competitive insurance market. This is the latest in a series of podcasts, ‘Covered in 15’ that Ecclesiastical provide on […]