Over the past several months, the joint team of from MAP Training and Customer Attuned have enjoyed working on the design and delivery of a development programme with the strategic account management team at Ecclesiastical Insurance UK. Combining our industry expertise at MAP Training with Dr Mark Hollyoake’s ground breaking doctoral research into how you can accelerate the development of trust as the […]
After a long period of soft and competitive conditions the UK insurance market – or perhaps more accurately sections of it – is hardening. How well insurers are positioned for this change can be assessed by some specific questions aimed at Underwriting Directors and/or Portfolio Managers.
Has the focus of leadership development in organisations shifted too far from front line leader training? In this third article from David North, he explores the risks of providing insufficient support during this critical career transition.
In this article, David North shares his experience from 40 years in the industry of how to ensure any development activities have the maximum chance of ensuring a long term sustainable difference in behaviours.
What do organisations and employees have to gain from great workplace conversations? In this article, one of our Senior Associates, David North draws upon his experience as a former Insurance Executive and combines this with his knowledge gained from championing Leadership Development across multiple industries, to identify the benefits – and the barriers – and set out six ways we can strengthen conversations at work.