In this article, one of our Directors, Peter Turrell, draws upon his many years’ experience to consider how best to develop an underwriter
If you have invested the considerable time and effort into building a capability framework – are you getting maximum value from it? Alan Thompson, Director at MAP Training, looks at how you can reap a return on your investment.
What attributes would you expect to see in an insurance company committed to technical excellence? In this article, our two Directors, Peter Turrell and Alan Thompson explore this based on research carried out earlier this year.
If you saw someone working up a tree using a powerful chainsaw, would you expect that they have been given the appropriate training and had the relevant skills and experience necessary to do the job? In today’s insurance world with a focus on compliance, regulation and control, would you expect to see employees’ authority to make underwriting and claims decisions clearly linked to their skill, competence and experience? This is what we explore in this latest article following industry research we have recently conducted.