As an insurance leader, what would make you invest your time and budget in improving the capability of your staff? In this article we share some insights from discussions we have had with a number of senior insurance leaders over the past 12 months where they share what would make them invest.
What attributes would you expect to see in an insurance company committed to technical excellence? In this article, our two Directors, Peter Turrell and Alan Thompson explore this based on research carried out earlier this year.
If you saw someone working up a tree using a powerful chainsaw, would you expect that they have been given the appropriate training and had the relevant skills and experience necessary to do the job? In today’s insurance world with a focus on compliance, regulation and control, would you expect to see employees’ authority to make underwriting and claims decisions clearly linked to their skill, competence and experience? This is what we explore in this latest article following industry research we have recently conducted.