Alan has more than 30 years’ experience in the insurance industry and has an in-depth knowledge of capability development. He has designed and delivered online, classroom and blended training solutions to insurance audiences around the world for a number of leading companies. He has also worked with a number of insurers on the development and effective use of capability and licence frameworks.
He is experienced in working alongside technical specialists from a wide range of disciplines to design and support the delivery of highly engaging and interactive training solutions. He also personally leads the delivering of classroom training in the areas of personal professionalism such as Account Management, Trading Skills, Negotiating, Presentation and Communication skills, etc. He is a qualified coach and has considerable experience in workshop facilitation.