Driving Underwriting Performance: MAP Training Launches Bespoke Programme for Everen Specialty

MAP Training has successfully delivered the first phase of a bespoke programme for Everen Specialty, with an initial 3.5-day workshop held in Bermuda last week.

Designed specifically for this specialist excess insurer, the programme supports the development of underwriting capability and broader portfolio management understanding across the organisation.

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A Bespoke Programme for a Specialist Excess Insurer

Working closely with Everen Specialty’s leadership team, MAP Training developed a purpose-built programme tailored to the technical and commercial realities of their business.

The initiative combines practical pricing methodology, portfolio management discipline, and cross-functional collaboration to strengthen underwriting performance and unlock greater value within portfolios.

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Strong Technical Leadership and Collaboration

The programme benefited from strong technical leadership from MAP Training’s Peter Turrell, alongside close collaboration with Everen Specialty’s CUO, Carla Greaves, and Senior Casualty Underwriter, Vanessa Paulos, who provided valuable insight in shaping client-specific materials.

This partnership ensured the content was directly aligned to Everen Specialty’s portfolio, challenges and ambitions.

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Cross-Functional Engagement Across Locations

The Bermuda workshop brought together colleagues from underwriting, reinsurance, actuarial pricing and operations, reinforcing the importance of collective ownership in pricing and portfolio performance.

Most participants attended in person in Hamilton, with a specialist underwriting team joining throughout the week via live video link from Houston — demonstrating both flexibility and thoughtful programme design to ensure full engagement across locations.

Alan Thompson of MAP Training commented:

“What a wonderful team of committed and dedicated professionals with a real hunger to embrace different thinking and work together even more effectively going forward. A special well done to the team joining from Houston who engaged and contributed so well throughout the week in discussions and breakout exercises.”

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Client Feedback

Carla Greaves, CUO of Everen Specialty, added:

“MAP Training delivered an exceptional 3.5-day training programme on insurance pricing and portfolio management to our team. Alan and Peter demystified insurance pricing methodology and educated underwriters on the role of portfolio management in unlocking profit within their portfolios.

The training material and sessions were well structured, comprehensive and delivered in a highly effective manner, including the use of exercises and case studies to allow participants to apply and reinforce learning. Participants found Alan and Peter to be extremely knowledgeable on the topics shared, and their communication and teaching styles made the content easy to understand and the sessions enjoyable.

We are looking forward to Part II of the training programme and we wholeheartedly recommend MAP Training as a premier training partner.”

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Looking Ahead

The Bermuda workshop marks the first phase of a wider development journey, with Part II already anticipated.

If you are looking to strengthen underwriting performance, enhance pricing capability, or embed stronger portfolio management discipline within your organisation, we would be delighted to explore how MAP Training can support your team.