Invest in developing the capability of your people? Can you afford not to?

As an insurance leader, what would make you invest your time and budget in improving the capability of your staff? In this article we share some insights from discussions we have had with a number of senior insurance leaders over the past 12 months where they share what would make them invest.

Are your Trading Relationships Blooming?

Earlier this year, we carried out a short piece of research to get a ‘temperature check’ of the trading capability that currently exists across UK insurance companies to build and make effective use of broker and client relationships to support the achievement of business targets. This article looks at some of the headline findings.

Is the Underwriter ready for a hard market?

Is there really a hardening insurance market? There are certainly mixed views amongst those we have spoken to in recent months, with many not seeing any hardening at all in their world. However, there are certainly a number of factors that have caused quick corrections for certain classes of business in recent times. This article looks at how underwriters can be prepared to meet the demands of a rapidly changing market.

Six ways to develop an underwriter

In this article, one of our Directors, Peter Turrell, draws upon his many years’ experience to consider how best to develop an underwriter

Multinational Programmes – What’s the secret to success?

Alex Land, Senior Associate at MAP Training, draws upon her extensive experience of Multinational Insurance business to highlight the keys to writing and managing successful Multinational Insurance programmes.

6 ways to get value from a Capability framework

If you have invested the considerable time and effort into building a capability framework – are you getting maximum value from it? Alan Thompson, Director at MAP Training, looks at how you can reap a return on your investment.

Technical Excellence in Insurance

What attributes would you expect to see in an insurance company committed to technical excellence? In this article, our two Directors, Peter Turrell and Alan Thompson explore this based on research carried out earlier this year.

Is decision making authority always linked to skills and competence?

If you saw someone working up a tree using a powerful chainsaw, would you expect that they have been given the appropriate training and had the relevant skills and experience necessary to do the job? In today’s insurance world with a focus on compliance, regulation and control, would you expect to see employees’ authority to make underwriting and claims decisions clearly linked to their skill, competence and experience? This is what we explore in this latest article following industry research we have recently conducted.