6 ways to get value from a Capability framework

If you have invested the considerable time and effort into building a capability framework – are you getting maximum value from it? Alan Thompson, Director at MAP Training, looks at how you can reap a return on your investment.

Technical Excellence in Insurance

What attributes would you expect to see in an insurance company committed to technical excellence? In this article, our two Directors, Peter Turrell and Alan Thompson explore this based on research carried out earlier this year.

Embedding new skills

“The great aim of education is not knowledge but action” – this is a quote from Herbert Spencer, a Nobel Prize Winner back in 1902. This may have been said over 100 years ago but bears as much relevance today as always. In order to maximise any investment in training it is crucial that the trainees get the opportunity to make use of their newly acquired skills and knowledge and take action to do things differently. How well do you think the insurance industry ensures learning is utilised to obtain maximum value? This article looks at the findings from our recent research study and highlights some key points that should be borne in mind when any company invests in training and development programmes for their staff.

Is decision making authority always linked to skills and competence?

If you saw someone working up a tree using a powerful chainsaw, would you expect that they have been given the appropriate training and had the relevant skills and experience necessary to do the job? In today’s insurance world with a focus on compliance, regulation and control, would you expect to see employees’ authority to make underwriting and claims decisions clearly linked to their skill, competence and experience? This is what we explore in this latest article following industry research we have recently conducted.

Training – The Chain Of Destruction

As an industry, do companies operating in insurance maximise their return on training investment? In this article, our views are combined with other leading industry experts, to explore where we see the value of training investment being destroyed and what you can do to maximise your return.

Insurer consolidation – a challenge to the development of technical staff

The insurance industry continues to undergo consolidation and this seems unlikely to cease in the near future. Following a merger or acquisition, the new organisation faces a number of integration challenges – this article looks at some of the key technical challenges they need to consider.

MAPability – our diagnostic tool

At MAP Training, we work with clients who want to develop advanced technical skills in their people to support filling of existing capability gaps and succession gaps. MAPability is our own unique diagnostic tool that allows us to assess and benchmark an organisation’s capability against eight dimensions that are critical to success in building these advanced skills. Open this page to find out more.