Ten years of change have reshaped Training and Development in insurance. From virtual learning and blended delivery to underwriting capability and commercial skills, we reflect on the trends that have defined the last decade — and what they mean for the future.
Discover how a dedicated group of colleagues are stepping up to support their peers and embed new ways of working following our Church Operations training programme with Ecclesiastical Insurance. Their energy and commitment are helping shape a culture of learning, collaboration, and confident service.
We recently joined many from across the insurance industry to say farewell to our friend and former colleague George Maxwell. A true believer that “insurance is a people business,” George made a lasting impact on everyone he worked with.
As MAP Training celebrates its 10th anniversary, we reflect on a decade of partnering with the insurance industry to develop tomorrow’s technical experts. What began as a bold vision in 2015 has grown into a trusted, people-first business—shaped by collaboration, innovation, and a commitment to excellence. To our clients, associates, and programme participants: thank you for being part of this journey. Here’s to the next ten years of growth and shared success.
It was with real shock that we heard the news of the sudden passing of Ian Bostock on Tuesday 25th June. Ian was a colleague and friend to many of the team here at MAP Training from our times at RSA and many of us have stayed in touch with him on a regular basis […]
We had a great day in London yesterday with the latest cohort from the Benefact Group (delegates from Ecclesiastical UK & Ireland and Ansvar UK) as they successfully completed the final session of the highly successful Commercial Awareness programme that has been running for a number of years. Delivered over several months, the programme consists […]
What a great way to finish 2023. A very enjoyable afternoon with Alice Harvey at Ecclesiastical Insurance reviewing 2023 deliveries and looking ahead to 2024 – including as ever, a very nice lunch at Benefact House in Gloucester! It is always good to celebrate success and thank those key people at our clients who work […]
Over the past several months, the joint team of from MAP Training and Customer Attuned have enjoyed working on the design and delivery of a development programme with the strategic account management team at Ecclesiastical Insurance UK. Combining our industry expertise at MAP Training with Dr Mark Hollyoake’s ground breaking doctoral research into how you can accelerate the development of trust as the […]
MAP Training Director, Alan Thompson, was recently invited to take part in a podcast with Chris Withers, Broker Distribution Director at Ecclesiastical Insurance to discuss how brokers and insurers can differentiate themselves in a crowded and competitive insurance market. This is the latest in a series of podcasts, ‘Covered in 15’ that Ecclesiastical provide on […]
Developing policy wordings are a critical and yet often overlooked core capability of any insurer. Are we doing enough to develop this capability?
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